possible installation problems
If you follow the instructions in the Setup Poster correctly, you should not have any
problems with the installation of your HP Officejet. If you do not follow the
instructions, you may encounter any of the following problems:
if the previous version installed message appears
If you receive a message that you have a previously installed version, you will
not be able to finish installing the HP Officejet software.
You will have to uninstall the previously installed version in order to install the
HP Officejet software.
if your computer is unable to communicate with your hp officejet
You may want to refer to the Readme file for more information on possible
installation problems. On Windows PC, you can access the readme file from the
Start button on the taskbar; select Programs, Hewlett-Packard, hp officejet 5100
series, Readme. On Macintosh, you can access the Readme file by double-
clicking on the icon located in the top-level folder of the HP Officejet software
CD-ROM.